We do have a cancelation policy. When clients reschedule on short notice it can be very difficult or impossible to find a replacement job, and this impacts the business significantly. If you cancel or reschedule within a week before your move we charge a one hour fee. Inside of 48 hours we charge for two hours.
Movers usually don’t expect a tip but it is greatly appreciated when given. More than anything, it’s a sign that you recognized their effort and thought it worthy. If you appreciated their work, let them know.
We accept, cash and credit card payments (5% surcharge for credit card payments). We do not require a deposit. Payment is due at the completion of your move.
Yes, we do offer full packing services. Please fill out our free estimate form or give us a call at 1 (800)657-6959
Yes, MVD MOVERS LLC is fully licensed and insured under the Department of Transportation (DOT# 2053312) and Federal Motor Carrier Safety Administration (MC# 719046).
We keep it simple by charging a flat hourly rate for our services. Please note that for the vast majority of our jobs we charge a minimum. This allows us to take on a certain number of moves each day and do them carefully and efficiently. To get the exact rate we’d charge for your move, as well as a custom estimate of the time it’d take, please fill out our free estimate form or simply give us a call at 1 (800)657-6959.
Our clock starts when we arrive at your first location and stops when we’re done at your final location. For any time beyond the minimum, we prorate in 30 minutes increments.